Digital Business

Digital Business, commonly referred to as "Electronic Business" or "e-Business", may be defined as the utilisation of information and communication technologies to support the activities of business. Commerce constitutes the exchange of products and services between businesses, groups and individuals and is ofcourse one of the essential activities of any business. Hence, electronic commerce or eCommerce refers to the use of information and communication technologies to enable the external activities and relationships of the business with individuals, groups and other businesses.

E-Business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.

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E-Business is more than just E-commerce. While E-Business refers to more strategic focus with an emphasis on the functions that occur using electronic capabilities, e-commerce is a subset of an overall e-business strategy. E-commerce adds revenue using the to internet to build and enhance relationships with clients and partners and to improve efficiency.

E-business involves business processes spanning the entire value chain:

• Supply chain managment
• Order processing
• Order fulfilment
• Customer relations managment
• Comunications
• Co-operating with business partners

Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions such as the NetReady system allow the integration of intra and inter firm business processes.

When organizations go online, they have to decide which e-business models best suit their goals. A business modell is defined as the organization of product, service and information flows, and the source of revenues and benefits for suppliers and customers. The concept of an e-business model is the same as an offline business model but used in the online presence.